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The FIFA Women’s Football World Cup heads toward its conclusion with the final due to take place this Sunday 20 August 2023. Tune it - It will be epic - and what a truly fantastic experience it has been. As one commentator said ‘ We no longer have men’s football and women’s football. We now just have football. ’
Spending some time observing the Tournament as a spectator has been truly revealing and having been involved in organising many international events over the years has provided with some excellent insights as to what spectators will expect at future events. For those interested in more depth then please get in touch but in summary here are our key highlights.
Things that went well:
Things that did not (all related to last nights semi-final between Australia and England):
Don’t get us wrong. As event professionals we fully understand that things go wrong and the isolated incident of transport failure last night is not the end of the world. Particularly in the context of a truly special event. What probably disappoints the most however is the lack of solidarity among the agencies involved. Spectators paid their money to FIFA for the match, it proudly (and rightly) included public transport travel ‘for free’. Therefore in the minds eye of the spectator it becomes FIFA's responsibility to deliver the full experience. Yes Sydney Trains (and NSW Transport?) were required to deliver the service but why today is it that Sydney Trains are taking an arse kicking for ‘the failure’. The truth is all stakeholders are at fault and should humbly stand together, take the fall and ensure that the lessons learnt are rolled into future FIFA events AND future events at Stadium Australia.
If Sydney and Australia are to become the mecca for major international events that they aspire to then fast lessons need to be learnt. With the Rugby World Cups of 2027 (Men's) and 2029 (Women's), the Brisbane 2032 Olympic Games and many more high profile events in between then the time is now to learn and adapt. There is so so much for the country to celebrate in how this event has gone and many positives to build on for the future. We just hope that honesty and transparency prevail in the post event analysis of things that did not quite go to plan and that the opportunity is taken to ensure that excellence prevails rather than pretend that the bad stuff didn't happen.
Thank you Australia (and New Zealand) for an epic occasion. Bring on the next.